Export logs for HP Aruba Switch

HP ProCurve Switches — Capturing the “show tech all” File

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Title:

HP ProCurve Switches — Capturing the “show tech all” File

Available Part Numbers:

J4812A,J4813A,J4819A,J4848A,J4848B,J4849A,J4849B,J4850A,J4861A,J4865A,J4887A,J4888A,J4899A,J4899B,J4899C,J4900A,J4900B,J4900C,J4901A,J4903A,J4904A,J4905A,J4906A,J8151A,J8152A,J8164A,J8165A,J8166A,J8167A,J8692A,J8693A,J8697A,J8698A,J8699A,J8700A,J8762A,J8770A,J8772A,J8773A,J8775A,J9019A,J9019B,J9020A,J9021A,J9022A,J9030A,J9049A,J9050A,J9064A,J9085A,J9086A,J9087A,J9088A,J9089A,J9137A,J9138A,J9145A,J9146A,J9147A,J9148A,J9279A,J9280A,J9298A,J9299A,J9447A,J9448A,J9470A,J9471A,J9472A,J9473A

Issue Description:

How is the “show tech all” captured?

Solution:

Use one of the three following methods in order to capture the “show tech all” from an HP ProCurve Switch.

NOTE: The HP ProCurve Switches 2524 and 2512 do not recognize the command, “show tech all”. For these switches, issue the command, “show tech”.

Method 1:

1. Launch a TFTP server utility, and ensure that it is configured to send and receive files. In addition, configure the Base Directory appropriately;

2. Ensure that the switch and PC are provisioned with IP ranges within the same subnet;

3. Within the CLI of the HP ProCurve Switch, type the command: copy command-output “show tech all” tftp <tftp server IP addr> <filename>;

4. Next, issue the command: copy crash-data tftp <tftp server IP addr> <filename> crashdata.bin;

5. Also issue the command: copy crash-log tftp <tftp server IP addr> <filename> crashlog.bin;

6. Forward a copy of the file in accordance with the instructions provided by HP Support.

Method 2:

Use the following method in case no TFTP server is available:

1. Go to the Windows ‘Start’ menu and choose ‘Run’;

2. Type “telnet <ip address> -f C:\showtech.txt”;

3. Press Enter;

4. Open a Telnet session with the HP ProCurve Switch, and type the command “show tech all”;

5. After the output of the “show tech” command has finished scrolling past, type the command “logout”;

6. The resulting file is saved to the root of the C:\ drive.

Method 3:

If the Switch possesses no IP address, it is necessary to capture the text with the help of a VT100-compliant terminal emulator.

1. Using the serial console cable in tandem with a terminal emulator, log into the switch;

2. Configure the application to capture text;

3. On the local drive, specify a location and file name for the textual output;

4. Type “show tech all” within the CLI of the switch;

5. Forward the file per the instructions provided by HP Support.

Modified Date:

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